I didn’t find any interesting for me videos or audio recordings on BBC, so that’s why I’ve chosen these ones. Actually there is little videos, but all of them are connected to each other.
I’ve listened to each of them several times and this is what I found out:
The presenter is talking about interpersonal communication. In our life there are lots of problems and barriers of communication. She is emphasizing the barriers, how to recognize them, how to avoid and how to make the relationships better. People usually just stop communicating or blame on the others to make their life easier. Communicating and make relationships better is a lot of work.
The first barrier in communication is Culture, I mean cultural differences in the way of cultural traditions. For example, the way people eat, dress, even the way they talk and this is a big difference. If a person doesn’t respect or pay attention to each other habits, it leads to conflicts and misunderstandings.
The second one is stress. What happens when a person is stressed? Everything becomes affected. For example, something is really importuned for you, but when you are under stress about it, you can say that it is not important for you anymore, and you don’t care. In communication it also influences. Firstly a person thought that you are a responsible person and the project (for example) that you were doing together means for you a lot, but you became stressed and the attitude to this project became negative or even you don’t need it any more. Your colleague changes his attitude to you. The other fact about stress is that it affects your goals and destinies. Everything irritates, annoys you and you become angry. The presenter advices to slow down, think everything over and try to communicate in the most stress free way.
The next barrier is noise. There are two types of noise: internal and external. They can affect your ability to communicate positively with other human beings. Internal is that physically goes inside your body (I’m hungry, thirsty…) and because of this you sometimes can not totally concentrate. External is something outside. For example, he is watching TV, and the other person is talking to him. The one, who is watching TV reacting to the conversation like this: “Aha”, “Yes”, “Ok” not listening to the opponent at all. And “the TV guy” doesn’t even know what he agrees with. To avoid this barriers you have to focus on the person, with whom you are talking (active listening).
One of the most important barriers is Bias. It is about how you feel to a person before you even communicate or talk with him. It can be based on another color of skin, on a thing that you’ve herd about him/her, or a bad experience, like a woman driver, lots of people think that women as a driver is a catastrophe. This can create problems in relationships.
Ending: I totally agree with the reporter. There are more barriers, but for this blog I think it’s enough.
